Incluir a participação do ouvinte na estratégia

«They want to be your program director. In the past year I’ve observed how much this generation wants to "mash-up" or contribute to the entertainment they listen to. Hell, YouTube is the "mash-up" capital of their world. You can shoot it, add music, collaborate, stage it, fake it, steal it -- and you never need a PD (As a former PD this hurts me to write that line). Any radio strategy that doesn’t include listener participation and active input will fail. Back in the 60’s when stations first started playing "Instant Gold requests" on-air, listeners burned up the phone lines to call in a request. Radio hasn’t gone very far beyond that.»
COLLIANO, Jerry del, Gen Y Consults Radio Inside Music Media, 14/04/08