A crise presente da rádio é tambem a crise de um determinado modelo comercial. «Barnouw (1970) maintained that since radio's inception in the 1920s, the notion of using program content to expose audiences to embedded advertising messages has proven to be a winning business model.» (47); «From a business perspective, Alexander (1997) maintained that the primary goal of radio programming is to maximize the size of an audience targeted by advertisers and the only way to accomplish this goal is to satisfy the needs and wants of that audience. "Uses and gratifications" has long been a popular approach to understanding audience motivations for tuning to radio and television programming. The underlying presumption is that audiences are not passive nonjudgmental receivers of media but are, rather, active seekers of program content that will satisfy specific needs. From practical considerations, such as wanting information about traffic congestion, to more abstract psychological desires, such as relief from emotional stress, listening patterns are determined by each person's expectations of how well different media or programs will gratify their needs (Rubin & Perse, 1994)» (pag 48)

- «(...) among the several motivations for switching stations, avoiding commercials was ranked the highest»(48/49)

- «the dominant motivation for switching radio stations was the desire to avoid commercials or zapping. Tied to this behavior was the tendency to abandon a commercial break almost immediately-even when listening to a "favorite station." Again, these findings are consistent with Abernathy (1991) who found that the first commercial in a break had a better chance of being exposed than later commercials within a cluster.» (60) McDowell and Dick, 2003