«A rádio maltratou os seus ouvintes e anunciantes»

1. Our listeners are going away. (...)
2. Radio has maltreated its listeners and advertisers. Too much clutter, too many station promos, too little leadership, and too much research. We follow our listeners instead of leading them. We pander to them. (...)
3. Consolidation has helped the quality of the radio product…the actual “on air” presentation. It has not helped to expand the range of programming choices available to our audiences. This has been a huge disappointment.
4. Consolidation has done harm to one of our most basic and important tenets of commercial radio: the ideal of localism.