Os formatos tornam a rádio toda igual

«Formats allow us to seek out a monotone mood with only the tiniest surprises. (...) those, especially young people, who are looking for community-building communication technologies that allow for independent, unconventional expression, are deserting radio for the Internet. . . . But I, and millions like me, don't have a radio station to listen to anymore. (DOUGLAS, 1999: 347, 356)